Privacy Policy

Last updated: January 2026

Loadout ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

Information We Collect

We collect information you provide directly to us, including:

Account Information: Email address, display name, and password when you create an account
Business Data: Vehicle information, stock item details, supplier information, and consumption logs
Payment Information: Payment details processed securely through Stripe (we do not store card numbers)
Device Information: Device type, operating system, and app version for troubleshooting

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process subscriptions and payments
Send low-stock alerts and notifications
Provide customer support
Communicate about updates and new features

Data Storage and Security

Your data is stored securely on encrypted servers. We implement industry-standard security measures to protect your information, including:

Encrypted data transmission (HTTPS/TLS)
Secure password hashing
Regular security audits
Access controls and authentication

Data Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Third parties that help us operate our services (e.g., Stripe for payments)
Team Members: If you're part of a team, admins may view vehicle and stock data
Legal Requirements: When required by law or to protect our rights

Your Rights

You have the right to:

Access and download your data
Correct inaccurate information
Delete your account and associated data
Opt out of marketing communications

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@loadout.app